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3 Ways to Bake KM Into Real Work

3 Ways to Bake KM into Real Work


Knowledge management (KM) gets the most traction when it’s baked into employees’ regular workways and everyday habits. At APQC, we call this “in-the-flow KM.” When people use and contribute knowledge as part of their normal work, they don’t see KM as something extra. If they even realize they’re…

3 Things KM Can Do to Keep Up with Change

KM Must Change to Survive


If you feel like your organization’s strategy, structure, processes, and technology are evolving faster than ever before, you’re not alone. Seismic shifts are the defining theme of the modern enterprise—and the swings and roundabouts just get bigger. The constant upheaval has implications for…